Management

BRANCH MANAGER

Main Job Purpose

To deliver business results through the effective management and co-ordination of a Lindleys Autocentres branch, delivering high quality and efficient services to customers while customer satisfaction, service and profitability targets are achieved. The managers’ main duties are to deal with customers both over the telephone and in person.

Technical Competencies

Tyres, wheel alignment, exhausts, batteries, air conditioning, brakes, suspension, engines diagnostics, servicing etc.

Role Specific Skills

The manager possess the technical understanding of all products and services offered by the company, is fully conversant with the company standards & work instructions and fully understands and applies the company systems and procedures. The manager provides on going assessment of the technical competencies of all employees.

ASSISTANT BRANCH MANAGER

Main Job Purpose

To assist the Manager in delivering business results through the effective management and co-ordination of a Lindleys Autocentres branch, delivering high quality and efficient services to customers while customer satisfaction, service and profitability targets are achieved.

Technical Competencies

Tyres, wheel alignment, exhausts, batteries, air conditioning, brakes, suspension, engines diagnostics, servicing etc.

Role Specific Skills

The Assistant manager possess the technical understanding of all products and services offered by the company, is fully conversant with the company standards & work instructions and fully understands and applies the company systems and procedures.

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